top of page

How Social Commerce and Influencer Marketing Are Reshaping the In-Store Experience

Updated: Mar 10

The traditional Highstreet store has been facing a new challenge, the rise of social commerce and influencer marketing. This online shift is changing how customers discover, research, and even purchase products. In turn this is demanding a major shift in the in-store experience.

Imagine scrolling through Instagram, admiring a new outfit on your favourite influencer, and clicking a link to buy it instantly, all without leaving the app. This is the magic of social commerce, where social media platforms become virtual storefronts. For customers, it’s a seamless and convenient way to shop, driven by the power of influencer recommendations.

But for physical stores, it presents an opportunity. By integrating social commerce features, like shoppable posts and live streaming events, stores can bring the online experience into their physical spaces. Imagine scanning a product with your phone to access reviews and influencer demos, or participating in live Q&A sessions with brand ambassadors directly from the store floor. This creates a dynamic and interactive experience that keeps customers engaged and informed, ultimately driving sales.

Influencers aren’t just promoting products anymore; they’re shaping brand narratives and building communities around them. This trust factor is invaluable, especially when translated to the in-store environment. Partnering with relevant influencers can bring their online audience into the physical store, creating a sense of exclusivity and community.

Girls taking selfie with shopping bags in hand

Imagine a fitness influencer hosting a workout class in a sportswear store, or a beauty blogger offering personalised consultations at a makeup counter. These events draw in customers who wouldn’t otherwise visit, expose them to the brand first hand, and create a lasting connection that fosters loyalty. 

Custom shop display stands are great for retail stores utilising influencer events, as they provide unique ways to show products in an engaging and personalised design, adding to the overall impact of the campaign.

The future of the in-store experience is not about replacing physical stores with virtual ones. It’s about embracing the power of online trends like social commerce and influencer marketing to create an engaging experience. Physical stores can remain relevant and competitive in the age of online shopping. The key is to understand the changing customer behaviour and create an in-store experience that is not just about buying products, but about connecting with the brand, the community, and the latest trends.

At Impulse Pop we create custom shop display stands and point of sale displays. We know your vision is more than just displaying products on shelves; it’s about telling a story and giving shoppers an engaging experience. If you would like more information about the products and services we offer, please get in touch with our team today!


 
 

Comments


bottom of page